Onboarding: what it is, advantages and how to implement it in your company

If you want to improve the integration of new employees into your team, you need to know the concept of Onboarding today itself.

What is Onboarding?

Team integration with new employees is a critical moment, as any error in this process can harm relationships and performance throughout the journey.

Many professionals have negative experiences with this moment, as some managers believe that the newcomer is truly responsible for guaranteeing their place on the team.

However, we know that the corporate environment is highly competitive, so sometimes, no matter how hard the newcomer tries, the team does not collaborate towards their integration.

Gossip, sabotage and even delegating tasks that no one wants to do, unfortunately end up becoming common, which makes it difficult for employees to integrate and prevents them from accessing the company's true culture.

Onboarding is the right procedure to avoid situations like this, as it involves using strategies to ensure smooth and adequate integration of new employees.

Through onboarding, it is possible to clarify doubts about procedures, in addition to gradually introducing the company culture.

This way, the chances of the new employee feeling out of place or even excluded from the team are drastically reduced.

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What are the advantages of adopting Onboarding in a company?

As we saw previously, the central idea of Onboarding is to allow the newly arrived employee to integrate into the team and the company's values more easily.

However, we also saw that there is a very strong view in the market that the employee is responsible for integration.

As a result, opinions such as “everyone should guarantee their own space” or “don’t be a zebra among the lions” are very common.

However, no matter how talented and well-intentioned a new hire may be, feeling out of place amid hostile behavior is completely understandable.

In this case, onboarding is important because it not only works on the employee's adaptation to the team, it also invests in the team's adaptation to the arrival of a new talent.

In addition to this, there are some other advantages to onboarding, see:

Reduction of costs with contract termination: Integration issues can result in termination requests within the first few months. With the right Onboarding, you can avoid this situation.

Eliminating bad habits in the team: If you have problems with sabotage of new employees or disagreements due to differences of opinion, with onboarding all of this can be avoided, since employees understand the team culture and act accordingly.

Everyone works towards the same goals: By explaining in advance the concepts and values that are important to the business, the employee already arrives at the team with knowledge about the objectives that they should pursue in their day-to-day professional life.

QMS and Onboarding: understand the relationship

Many companies want to adhere to the QMS (Quality Management System), but they do not understand that onboarding is an essential practice to ensure that this system works properly.

This is because the Quality Management System aims to optimize processes so that each sector of the company works at maximum performance, which raises general quality standards.

However, without onboarding, the chance of achieving this result is lower, as new employees fail to join the team with knowledge about the company's culture.

Therefore, if you want to implement the QMS in your business, start with onboarding, as employees must understand the company culture so that they can collaborate appropriately with the stipulated goals and standards.

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Discover the 4 Cs to implement Onboarding in your company

At this point, you already understand that Onboarding is a practice that uses strategies to properly integrate new employees into the team.

However, implementing this practice may not be so simple, especially if your business has never worked with such strategies.

The good news is that there is a 4 Cs Onboarding protocol, so basically you must fulfill the objectives of each of the Cs to complete the integration.

See below what they are:

Accordance

The first C of Onboarding refers to compliance, that is, you must explain all the main procedures, protocols and rules to the new employee.

The idea is to ensure that he understands the technical side of the job, which will allow him to perform his duties without relying on excessive help from colleagues.

Clarification

Many employees join a company without having a full understanding of their responsibilities within the team, and the clarification process aims to resolve this difficulty.

Ensure that the employee clearly understands their role in the team and what the company expects from their performance.

Culture

Understanding the culture of a business is essential for new employees to join the team aware of the values and conduct that are important to the company.

Therefore, explain to the new employee the organization’s mission, values and core objectives.

Connection

Finally, the last C is related to connection, which is when integration between newcomer and actual team occurs.

It is worth remembering that this connection must be a two-way street, so prepare the team to welcome the new employee.

In any case, specific Onboarding strategies vary according to the company's culture, so invest in good integration methods to ensure the success of the project in all hires.

Roberta August 2, 2024

Business